Booking Terms & Conditions

Medusa's Villas Booking Terms & Conditions

Arrival & Departure

  • Check-In Time: 15:00hrs – 23:00hrs   
  • Check-Out Time: 12:00hrs 
  • Early check-in or late check-out is subject to availability on the relevant day, and needs to be reconfirmed by us directly. Additional charges may apply.
  • It is mandatory for all guests to produce a valid identity document upon check-in. For foreign guests a valid passport and for domestic guests, a valid identity card shall be accepted as proof of identity. 
  • The lead name checking into the villas must be at least 18 years of age. 
  • Upon check-in, all guests must register through a guest registration form.  

Extended Stay/ Change/ No Appearance Policy

If you are interested in extending your stay, please contact promptly before arriving. Your request is subject to availability. Keep in mind that we cannot ensure your stay in the same villa, in case of such an extension.

If you wish to check out after 12:00pm on the scheduled departure date, and until 18:00 at the latest, you will be charged 50% of the room price for one night.
If you wish to check out after 18:00, you will be charged 100% of the room price. Your request is subject to availability. 

In case of no-show or early departure, 100% of the total price of the reservation will be charged. Rooms not occupied by 23:00 hours will be considered as No-Show, unless prior arrangement has been made. If any guest does not show up the room remains reserved until the next day at 12pm.

In case of change / reduction of the number of nights of a reservation you will be charged 100% of the amount of the reservation.

Cancellation Policy & Amendments

Cancellations (of refundable booking):
In case of cancellation up to 31 days prior to arrival, no cancellation fee is charged.
In case of cancellation from 30 days to the arrival, 100% of the entire accommodation amount will be retained as a cancellation fee.
In case of non-show or early departure the whole accommodation amount (100%) will be retained as a cancellation fee.

Cancellations (of NON refundable booking):
If cancelled, modified or in case of no-show the total price of the reservation will be charged.

To amend your booking, simply cancel and rebook online. Cancellation charges apply.
* Any expenses fall on the guests


NON refundable booking    
The total price of the reservation will be charged on the day of the booking.

Refundable booking

Α valid credit card is required to secure the reservation and is subject to bank approval.
The 30% of the total accommodation amount will be charged to the credit card* used for the booking, 30 days prior to arrival. The remaining amount (70%) is to be charged 29 days prior to arrival.    
In case of failure to provide payment as above, the hotel reserves the right to cancel the reservation without any further obligation.      
* In the event that your credit card has expired or is not functioning, new credit card details are acceptable through correspondence or booking amendment. If this is not adhered to, your booking will become invalid.


For any damage in the room caused by the guest or by any other party for whom they are responsible, the guests are considered accountable e.g. damage caused to the allocated rooms, furnishings, utensils and equipment within them by any act, omission, default or neglect of the guests, their guests or sub-contractors and will pay on demand the amount required for repairs.

Medusa’s Villas bears no accountability in case of any damage or loss of guests items, or people of whom the guests are responsible, as well as in case the damage or loss is due to major forces, such as earthquakes, fire and other special circumstances.

Car Parking

Car Parking is free of charge in the premises. Medusa’s Villas does not accept responsibility for damage to, or for theft from, or for theft of vehicles parked on our premises.


Guests are recommended to have insurance to cover cancellation, curtailment, and loss of baggage, personal effects and money.


Infants and children under 2 years of age stay for free, subject to room capacity. Please enter requests for a baby cot bed, noting the age of the child, in the comment box when making an available request. The baby cot bed is provided free of charge, subject to availability.

Guests under the age of 18 years must be accompanied by a responsible adult to ensure their safety and that the children’s behaviour is appropriate.

Dogs & Other Pets

No Pets are allowed. 


Medusa’s Villas reserves the right to judge acceptable levels of noise or behaviour of guests, who must follow all steps for corrective action as requested by our team. In the event of failure to comply with management requests, we may terminate the booking or stop any event immediately without being liable for any refund or compensation.

General Policy

Upon your arrival, please bring with you a copy of the reservation confirmation and evidence of the bank deposit.

By means of your reservation, you declare to be fully aware of the reservation policy, the payment methods and the cancellation policy of the Maisonette Complex .

The reservation policy is in accordance with article 8 of Law 1652/1986 (GG 167/A) on the relation between hoteliers and guests.